Privacy Policy

Our commitment to privacy

The Business of Cities Ltd takes its responsibility to protect the personal information provided to us seriously. This statement explains how we do that. It explains:

  • what we do with the personal information we hold
  • how we protect it
  • your privacy rights

If we change this Privacy Statement:

The Business of Cities Ltd might occasionally update the details to this Privacy Statement. When we have to do this the revised statement will be posted on this page, and where appropriate, by notification on our homepage.

We collect information:

  • through our website - for example names, addresses or email details.
  • from staff contacts - exchanging business cards, or collecting information at conferences or business events.
  • from partner organisations who supply details in order to facilitate interviews, conferences or other engagements.

We occasionally process personal information where this is necessary to fulfil a contract or where the processing is necessary to carry out our obligations under employment law. We only use personal information to run our business and to provide the services we have been asked to provide. We only collect information that has been supplied voluntarily.

How we use your information

  • We use your personal information in compliance with all the relevant laws and may use it in one or more of the following ways:
  • We may use the contact information you supply to respond to your requests.
  • Where you give us consent, we use personal information to provide you with marketing and advertising about The Business of Cities Ltd services, you can opt out of this at any time from our marketing department helenasalisbury@thebusinessofcities.com
  • Personal information may occasionally be used to inform you of The Business of Cities Ltd services that may be of interest to you.
  • Personal information is used to make your online experience as smooth as possible – for example by setting cookies and tailoring what you see on the website. For more information on cookies, see below.

Whom we share personal information with

We may share your personal information with:

  • The Business of Cities Ltd staff who require it to perform their jobs.
  • Any partner organisations you explicitly give us permission to share it with.

We will never sell your personal information and we take steps to keep your details safe and secure.

Stopping us contacting you

If you have provided us with consent to supply you with marketing and information, you can withdraw your consent at any time by going to https://thebusinessofcities.us14.list-manage.com/unsubscribe?u=b767bfc077f3ac0858f7fd6d1&id=552c81c531 or by email to helenasalisbury@thebusinessofcities.com.

Protecting your information

We might transfer and store the information we collect from you outside the European Economic Area (EEA). It may be processed by staff based outside the EEA. When we do this we aim to make sure the information is secure and properly protected.

Keeping your information safe

We commit to maintaining appropriate password and digital security to protect electronic personal information. To do this we may use a variety of mechanisms depending on where the information is stored and the relationship between The Business of Cities and any recipient organisations.

Your Rights

Where applicable you may have the following rights over your personal information:

Request a copy of the information we hold

You can access the personal information we hold about you. To do so please contact us by email at helenasalisbury@thebusinessofcities.com.

Ask us to not use your information

If for any reason you do not want us to hold or use your information please contact us by email at helenasalisbury@thebusinessofcities.com.

Have your information corrected

If you think the personal information we hold is wrong contact us at helenasalisbury@thebusinessofcities.com and we will check and correct it if necessary. We are committed to holding personal information that is accurate and up to date.

How long we keep your information

We endeavor to keep your information for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. If you would like us to delete your information please contact us helenasalisbury@thebusinessofcities.com.

How to complain

If you need to make a complaint about our handling of your personal information, please contact us directly at helenasalisbury@thebusinessofcities.com. If you are unhappy with how we deal with your complaint, you can contact your Country Data Protection Authority if applicable. The Information Commissioner’s Office at https://ico.org.uk/.

How else to contact us:

If you have any other questions about your personal information please contact us by email at helenasalisbury@thebusinessofcities.com.

User anonymity and personal information

Aggregated analysis may be made to available to The Business of Cities staff and any partner agencies, to monitor website usage. These analyses allow them to measure, for example, overall popularity of the site and typical user paths through the site. Except as stated already, The Business of Cities will make no attempt to identify individual users. You should be aware, however, that access to web pages will generally create log entries in the systems of your ISP or network service provider. These entities may be in a position to identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is beyond the responsibility or control of The Business of Cities. The Business of Cities will make no attempt to track or identify individual users, except where there is a reasonable suspicion that unauthorised access to systems is being attempted. In the case of all users, The Business of Cities staff reserves the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorised access to computer systems or resources. All log file information collected by The Business of Cities is kept secure and no access to raw log files is given to any third party.

Use of cookies

This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties. Some functions of this website will not work unless the user has given consent to us to use cookies.

COOKIE NAME

DESCRIPTION

JSESSIONID

This is a simple token used by Java applications to identify your unique session on the website. Typically used to maintain the integrity of your session while transacting information with a website (accessing secure areas, forms submissions etc)

civicAllowCookies civicShowCookieIcon

Cookie Control: When you click “I’m happy with this…” on the Cookie Control user interface, a cookie is set in order to remember your preference. These cookies are set only after the user has given consent to us to use cookies.

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Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.Google Analytics stores IP address anonamously on its servers in the US, and neither Oracle Creative or Google associate your IP address with any personally identifiable information.These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.These cookies are set only after the user has given consent to us to use cookies.

__utmb

__utmc

__utmz

k, guest_id

Twitter cookies. These cookies are set only after the user has given consent to us to use cookies.

uid

addthis.com, bookmark and share cookies from addthis, facebook, twitter etc. These cookies are set only after the user has given consent to us to use cookies.

uvc

Data protection and confidentiality

Some services on this website require us to collect personal information from you. To comply with the Data Protection Act, we have a duty to tell you how we store the information we collect and how it is used. Any information you do submit will be stored securely and will never be passed on or sold to any third party.